Barclays is dramatically expanding its use of Microsoft 365 Copilot, deploying the AI-powered assistant to 100,000 employees globally after a successful pilot, as part of its push to harness generative AI for boosting productivity and operational efficiency.
The tool will serve as a centralized AI agent, enabling employees to automate HR and policy inquiries, streamline business travel and logistics, manage workspace bookings and leave requests via Microsoft Viva, and receive personalized company updates.
This large-scale rollout highlights Barclays' commitment to integrating AI-driven solutions to enhance workforce efficiency and improve the overall employee experience.
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